Thank you for shopping with Sparkliee.com! We are committed to delivering your beauty products quickly and efficiently. This Shipping Policy outlines the process for order handling, shipping times, costs, and other related details. By placing an order with us, you agree to the terms outlined below.

1. Order Processing Time

Once you place an order on Sparkliee.com, our team will begin processing it immediately.

• Processing Time: Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays).
• During peak periods (e.g., sales, holidays), processing times may extend to 2-4 business days due to high order volumes.

You will receive an email confirmation once your order has been processed and is ready for shipment.

2. Shipping Time and Delivery Estimates

After processing, your order will be shipped via one of our trusted courier partners. Delivery timelines depend on your location and the shipping method selected at checkout:

• Standard Shipping:

  • Delivery within 3-5 business days after dispatch for most locations.
  • Rural or remote areas may experience slightly longer delivery times.

• Expedited Shipping (if offered):

  • Delivery within 1-2 business days after dispatch.
  • Additional charges may apply for expedited shipping.

Note: Estimated delivery times are based on average conditions. Delays may occur due to unforeseen circumstances such as severe weather, courier delays, or customs inspections for international shipments.

3. Shipping Destinations

We currently ship to:

• India 
• If your location is not listed at checkout, please contact our customer support team at to inquire about special shipping arrangements.

4. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order weight, and chosen shipping method.

• Standard Shipping (3-5 business days)
• Customers are responsible for any applicable customs duties, taxes, or import fees for international orders. These charges are not included in the shipping cost and must be paid by the recipient.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing:

• Your tracking number.
• A link to the courier’s tracking page.

You can use this information to monitor the status and estimated delivery time of your shipment. Please allow up to 24 hours for tracking details to update after dispatch.

6. Delayed, Lost, or Undeliverable Shipments

We work with reliable courier services to ensure timely delivery. However, delays can occasionally occur.

a. Delayed Shipments

If your package has not arrived within the estimated delivery window, please:

• Check the tracking information provided in your confirmation email.
• We will assist you in locating your package and resolving the delay.

b. Lost Shipments

If a package is confirmed as lost by the courier, we will:

• Offer a replacement of the lost items at no additional cost.
• Issue a full refund if the replacement is not preferred.

c. Undeliverable Packages

Packages returned to us due to an incorrect or incomplete address will be:

• Re-shipped after confirming the correct address (additional shipping fees may apply).
• Refunded, excluding the original shipping cost, if re-shipment is not possible.

7. Damaged or Incorrect Items

We take great care in packaging your orders to ensure they arrive safely. However, if your package arrives damaged or contains incorrect items:

• Damaged Items: Contact us within 7 days of delivery with:

  • A photo of the damaged product and packaging.
  • Your order number.

• Incorrect Items: Notify us within 7 days of delivery with:

  • A description of the issue.
  • Supporting photos (if applicable).

We will offer a replacement, exchange, or refund based on the situation.

8. Order Changes and Cancellations

a. Changes to Your Order

If you need to modify your order (e.g., change the shipping address, update product quantities), please contact us immediately at [Insert Email Address or Phone Number]. Changes can only be made before the order is processed for shipment.

b. Cancellations

You may cancel your order before it is dispatched. Once an order is shipped, cancellations are no longer possible, and you will need to follow our return process.

9. Special Conditions for International Shipping

For international orders:

• Delivery times may vary based on customs procedures and local courier services.
• The recipient is responsible for any customs duties, taxes, or import fees imposed by the destination country.
• Delays caused by customs clearance are beyond our control.

Please verify your country’s import regulations before placing an order.

10. Free Shipping Offers

From time to time, we may offer free shipping promotions. Eligibility for free shipping will be clearly stated during the promotional period and is subject to the following conditions:

• A minimum order value may apply.
• Free shipping may not be available for international or remote locations.

11. Contact Us

If you have any questions or concerns about our Shipping Policy, please don’t hesitate to get in touch with us:

• Email: info@sparkliee.com