Privacy Policy

At Sparkliee.com (“we,” “our,” or “us”), your privacy is of utmost importance. This Privacy Policy outlines the types of information we collect from you, how we use it, and the measures we take to ensure its protection. By using our website, you agree to the terms outlined below. If you disagree with any part of this policy, please refrain from using our services.

1. Information We Collect

We collect information to provide you with the best possible experience on our website. The types of information we collect include:

a. Personal Information

Personal information is data that identifies you as an individual. This may include:

  • Name: To personalize your experience and fulfill orders.
  • Email Address: For communication, including order confirmations and appointment reminders.
  • Phone Number: To provide updates on orders or appointments.
  • Billing and Shipping Address: For processing product delivery.
  • Payment Details: To complete transactions securely (processed via third-party payment gateways; we do not store your payment details).

b. Non-Personal Information

This refers to information that does not directly identify you. It helps us understand how you use our site and includes:

  • Device Information: Such as the type of device you’re using (e.g., smartphone, tablet, desktop).
  • Browser Data: Browser type, version, and settings.
  • IP Address: Helps us monitor website performance and detect security threats.
  • Website Usage Data: Tracks how you navigate our site, including pages visited, time spent, and features used.

c. Appointment Information

When you book makeup appointments, we collect:

  • Service preferences (e.g., bridal makeup, party makeup).
  • Notes or details you provide about your requirements.
  • Preferred appointment dates and times.

d. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies to:

  • Improve website functionality and performance.
  • Analyze user behavior and trends.
  • Deliver targeted advertising based on your preferences.

You can control or disable cookies via your browser settings. However, certain features may not function properly without them.

2. How We Use Your Information

The information collected is used to:

  • Fulfill Orders: Process and deliver beauty products to your designated address.
  • Manage Appointments: Confirm, reschedule, and provide reminders for makeup services.
  • Customer Support: Address your questions, concerns, and feedback efficiently.
  • Marketing Communications: Send newsletters, promotional offers, and updates about new products or services (if you opt-in).
  • Personalization: Tailor content and recommendations based on your preferences and browsing history.
  • Legal Compliance: Meet obligations under applicable laws, including fraud prevention and tax reporting.

We ensure your data is only used for legitimate purposes and only with your consent where required.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it under specific circumstances:

a. Service Providers

We partner with trusted third-party vendors to provide essential services, such as:

  • Payment processing (e.g., PayPal, Stripe).
  • Shipping and delivery services.
  • Email marketing and communication platforms.
  • Analytics tools to understand user behavior and improve our services.

These providers are contractually obligated to handle your data securely and only for the purposes outlined by us.

b. Legal Obligations

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

c. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the new entity under similar privacy protections.

4. Your Rights

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Update or correct inaccuracies in your information.
  • Deletion: Request the deletion of your data, subject to legal and business obligations.
  • Data Portability: Receive your data in a structured, machine-readable format for transfer to another service provider.
  • Opt-Out of Marketing: Withdraw consent for marketing emails by clicking the “Unsubscribe” link in the email or contacting us directly.

To exercise these rights, please contact us at [Insert Email Address]. We may require proof of identity for security reasons.

5. Data Security

We take data security seriously and implement industry-standard measures to protect your information:

  • Encryption: All sensitive information, including payment details, is encrypted during transmission.
  • Secure Storage: Personal data is stored on secure servers with restricted access.
  • Regular Monitoring: Systems are routinely monitored for potential vulnerabilities and breaches.

Despite our efforts, no online platform can guarantee absolute security. We encourage you to use strong passwords and maintain the confidentiality of your account credentials.

6. Retention of Information

We retain your information for as long as necessary to:

  • Fulfill the purposes for which it was collected.
  • Comply with legal, accounting, and reporting requirements.

When your information is no longer needed, we securely delete or anonymize it.

7. Cookies Policy

Cookies are small text files stored on your device that help us enhance your browsing experience.

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality, such as keeping items in your shopping cart.
  • Performance Cookies: Help us analyze how visitors use the website.
  • Targeting Cookies: Deliver ads relevant to your interests.

You can manage cookie preferences in your browser settings.

8. Children’s Privacy

Our website is not designed for individuals under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If we discover such data, we will promptly delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on our website.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: info@sparkliee.com